Warranty Overview

Understand Blue Haven Installation Warranty Coverage vs. Manufacturer Product Warranty Coverage

This page explains the two different protections homeowners ask about most: manufacturer product warranties for the window itself and Blue Haven Windows' Limited Lifetime Installation Workmanship Warranty for qualifying installation defects. Your exact product, purchase date, and complete written terms control.

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Franklin & Middle Tennessee

Two Different Warranties. Two Different Decision Makers.

A clear warranty explanation should separate product coverage from installation coverage. Blue Haven Windows helps homeowners understand both so expectations stay realistic before and after the job.

Manufacturer product warranties are issued and decided by Wincore or Simonton, depending on the product. Blue Haven Windows' Limited Lifetime Installation Workmanship Warranty addresses qualifying defects caused solely and directly by Blue Haven Windows' covered installation work, subject to complete terms, limitations, and exclusions.

The warranty applicable to your exact product and purchase date controls. Coverage can vary by product line, purchase date, registration, transfer rules, exclusions, and whether any labor is included by the manufacturer.

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Compare The Two Protections

Manufacturer product warranties and Blue Haven's installation workmanship warranty work alongside each other, but they do not cover the same issues.

Manufacturer product warranties

Product and component coverage from Wincore or Simonton

  • Issued by the manufacturer for the specific product line, glass package, and purchase date.
  • Claims are reviewed and decided by Wincore or Simonton, not by Blue Haven Windows.
  • Terms can vary by registration, transfer rights, exclusions, service fees, shipping charges, and discontinuations.
  • Labor is not automatically included and may be limited or excluded entirely.
  • The applicable written manufacturer warranty for the customer's exact product and purchase date controls.
Blue Haven Limited Lifetime Installation Workmanship Warranty

Coverage for qualifying installation workmanship defects

  • Applies to qualifying defects caused solely and directly by Blue Haven Windows' covered installation work.
  • Limited Lifetime means the original contracting homeowner continuously owns and occupies the original installation residence.
  • Approved corrective labor is included when Blue Haven verifies a covered installation-workmanship defect.
  • Coverage is subject to full terms, conditions, exclusions, claim steps, and legal limitations.
  • Read the complete Blue Haven terms page for the full workmanship warranty.
Read Complete Blue Haven Warranty Terms
Who handles what

Plain-Language Claim Routing

If the issue is with the manufactured window or component: the manufacturer warranty applies. That can include items such as insulated glass, balances, locks, frames, screens, hardware, or finishes, depending on the specific warranty.

If the issue was caused solely and directly by Blue Haven's covered installation work: Blue Haven Windows evaluates the workmanship claim under its Limited Lifetime Installation Workmanship Warranty.

If both may be involved: Blue Haven can help identify the likely path, but Blue Haven does not independently guarantee manufacturer approvals, part availability, shipping, or product-defect outcomes.

Official manufacturer resources

Brochures and product guides can help you compare options, but they are not the controlling warranty document. Always confirm the written warranty that applies to your exact product and purchase date.

Product Features

Premium Wincore 7700 Window Options

Blue Haven Windows offers Wincore 7700 windows with performance and design options that can be matched to your goals. 7700 windows meet ENERGY STAR guidelines when ordered with Low-E/Argon-filled glass.

Double hung, slider, casement, picture, awning, bay, bow, garden, geometric, and patio door styles are available, along with grid, color, laminate, woodgrain, decorative glass, and hardware options.

Download Wincore 7700 Product Guide
  • Wincore 7700 windows
  • Low-E glass and Argon gas filled insulating glass
  • Optional triple-pane high performance glass with Krypton gas option
  • Super Spacer system with warm-edge spacer technology
  • Multi-chamber vinyl frames with welded sash and frame corners
  • Multiple weatherseals to reduce drafts
  • Sloped sill design to reduce water pooling
  • Low-maintenance vinyl that resists fading and discoloration
  • Simonton 5500 Collection premium vinyl windows
  • AAMA Gold Label Certified construction and performance
  • Fusion-welded, one-piece frame with a robust vinyl sash
  • 15-chamber sash and frame design for insulation and structural performance
  • Region-specific glass packages available to meet ENERGY STAR requirements
  • ProSolar Low-E glass with standard Argon gas and optional Krypton gas
  • Triple-stepped, sloped Simonton Sill for efficient water drainage
  • Lap-Lok meeting rail with triple-fin weatherstripping for air and water resistance
Product Features

Premium Simonton 5500 Window Options

Blue Haven Windows offers Simonton 5500 Collection premium vinyl windows engineered for long-term comfort, durability, and weather resistance. The collection is AAMA Gold Label Certified and can be configured with region-specific glass packages that meet ENERGY STAR requirements.

Available styles include double hung, double slider, 3-lite/end vent slider, casement, colonial casement, awning, picture, specialty shapes, garden, bay, and bow windows. Color, woodgrain, hardware, grille, screen, spacer, and glass options let you tailor the window to your home.

Download Simonton 5500 PDF

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Why Choose Blue Haven Windows

We combine premium window solutions with a purpose-driven approach rooted in Franklin, Tennessee and committed to impact beyond the jobsite.

Homeowner-First Guidance

Clear recommendations, no fake claims, and options based on what your home actually needs.

Professional Process

From measurements to installation, our team focuses on fit, cleanliness, communication, and lasting performance.

Purpose Beyond Windows

Blue Haven Windows preserves its ministry and impact mission while serving Middle Tennessee homeowners.

Frequently Asked Questions

Helpful answers before you request a quote.

Is either warranty unlimited?

No. Both the manufacturer product warranties and the Blue Haven workmanship warranty are limited warranties with terms, conditions, exclusions, and claim requirements.

Who decides a product-defect claim?

The manufacturer decides product and component claims under the written Wincore or Simonton warranty that applies to the exact product and purchase date.

What does Blue Haven's workmanship warranty cover?

It covers qualifying defects caused solely and directly by Blue Haven Windows' covered installation work, with approved corrective labor subject to the complete written terms.

Does manufacturer coverage automatically include labor?

Not automatically. Manufacturer terms can vary by product line and purchase date, and labor may be limited, reimbursed in part, or excluded entirely.

Where can I read the complete Blue Haven warranty terms?

Use the complete Limited Lifetime Workmanship Warranty page for the full terms, limitations, exclusions, and claim process.

Recent Local Reviews

Talk With The Local Window Team Homeowners Recommend

Before you request your free estimate, see what real homeowners say about Stephen and Blue Haven Windows: honest guidance, great communication, fair pricing, and quality work.

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"Great experience with Blue Haven Windows! Easy to work with, great communication, and the windows turned out awesome."

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"You won't find anyone more hardworking or honest than the team at Blue Haven Windows. They offer excellent character, great quality, and very fair pricing."

Chip Waller
Honest • Hardworking • Fair pricing
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"Stephen listened to my needs and preferences, shared helpful product information, and explained my choices well."

Grahams Family
Helpful guidance • Clear choices
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